NAMMI turns deep utility operations knowledge into reusable, AI-native software — not generic AI demos. We start where the complexity lives: SAP IS-U and SAP S/4HANA Utilities.
Built for SAP Utilities programme leaders, billing operations heads, and enterprise architects who need answers grounded in how your SAP configuration actually works.
The problem
Utilities running SAP IS-U or S/4HANA Utilities carry a long tail of billing exceptions, manual meter-to-cash workflows, and issue resolution that depends on a shrinking pool of people who know how the system was configured a decade ago.
Our position
NAMMI's AI sits alongside SAP — not in place of it.
SAP remains the system of record for master data, billing, and finance. NAMMI adds a reasoning layer that reads SAP through released interfaces, explains what it finds, and proposes resolutions your team approves. No re-platforming, no shadow data estate, no replacement of transactional processes.
Products · Wave 1
Each product is deployable on its own and shares the same grounding, audit, and approval framework.
A grounded assistant for service, billing, and field operations teams working inside SAP IS-U / S/4HANA Utilities.
Triages and resolves billing and posting exceptions across the meter-to-cash chain, case by case.
Compares bills across periods, rate categories, and scenarios to surface anomalies before they reach the customer.
Why NAMMI
NAMMI's advantage is accumulated SAP Utilities domain knowledge — not a generic AI layer.
Built from years of SAP IS-U and S/4HANA Utilities delivery across billing, invoicing, device management, and BPEM resolution.
Grounded in real SAP IS-U / S/4HANA Utilities configuration patterns — not a generic knowledge graph bolted on afterwards.
Without utility-specific context, AI answers sound plausible but are wrong where it counts: rate determination, billing exceptions, and master-data relationships.
Outcomes we design toward
Directional value categories we optimise for — not measured results claimed without a live customer baseline.
Reduced unbilled revenue
Fewer billing exceptions in the BPEM backlog
Faster root-cause diagnosis
Lower cost-to-serve
How it works
NAMMI is engineered for enterprises that must pass architecture review, security review, and audit — before anything touches production.
Models, orchestration, and grounding run on SAP's own AI platform services, inside your BTP account and governance model.
Extensions are deployed alongside SAP, consuming released APIs and CDS views. SAP-delivered code is never modified.
NAMMI reads, reasons, and proposes. Postings and master-data changes are written back only through supported interfaces.
Any financially significant or customer-impacting action requires explicit human approval, captured with full context.
Markets
Across electricity, gas, water, and multi-utility operators — regulated and unregulated.
Trust & security
We would rather tell you what we have not yet done than overstate what we have.
Least-privilege service access, encrypted transport and storage, and environment isolation between customers.
Every suggestion, approval, and write-back is logged with the prompt context, source objects, and acting user.
Early engagements run on anonymised or synthetic datasets until data-handling controls are agreed in writing.
Controls are being built to these frameworks. We do not claim certification we have not yet achieved.
Contact
We run short, scoped discovery with SAP programme leaders, billing operations, and enterprise architecture. No production data required to start.